Insights

Ernest A. Lewis In Coach Ernest Lewis, Continuous Improvement, Leadership, Strategic Planning, Success

Don’t Wait – Plan for 2027 Now. Here’s Why…

Plan Strategic Action Planning AI Selling Relationships Customer Journey High Agency Company Energy Consistency Resilience Compartmentalize EA Lewis & Associates Raving Fans, Marketing Strategy, Leadership, Emotional Intelligence Coach Builder AI and Trust Systems

Don’t Wait - Plan for 2027 Now. Here's Why... October is a good time to address the problems you don’t want to carry into the new year. Review what worked, choose your priorities, assign ownership, and set a regular time to check progress. If you’re…

Lesley Herald In Uncategorized

Stop Putting Out Fires – Put in Better Systems

Stop Putting Out Fires - Put in Better Systems Clear processes and consistent routines help teams deliver quality, reduce confusion, and succeed regardless of who is at work. Good systems support people by making expectations clear and freeing time for improvement. Start small. It might…

Joshua J. Bowen In AI, Joshua J. Bowen, Leadership, Managing Change

AI is Changing Business

AI is Changing Business. That is Not What Keeps Me Up at Night. It can help small businesses do more, move faster, and serve people better. But it can also make careless leadership more efficient. The real question isn’t how powerful AI becomes, but whether…

Amy Jelinger In Amy Jelinger, Habits, Healthcare, Mindset

Secrets for Better Posture and Performance

Secrets for Better Posture and Performance by Amy Jelinger Your desk setup may be quietly contributing to aches, tension, and fatigue. Small adjustments to your chair, wrists, feet, posture, and daily movement habits can help your body feel better, support better focus, and reduce unnecessary…

Ernest A. Lewis In AI, Coach Ernest Lewis, Coaching, Habits, High Performance, Mindset, Ownership, Systems

AI – The Business Owner’s New Survival Skill

AI - The Business Owner’s New Survival Skill AI can help small business owners save time, improve marketing, and organize daily work, but it will not fix a chaotic business by itself. Real growth comes from combining AI with better habits, clear systems, smarter decisions,…

Ernest A. Lewis In Coach Ernest Lewis, Customer Service, Habits, Leadership, Marketing Strategy, Relationships, Sales

Get Selling Out of the Way

Get Selling Out of the Way Customers can feel when they are being pushed. Build the relationship first, train your team in your company’s service philosophy, and trust that happy customers will come back, refer others, and lower your marketing costs over time. I just…

Ernest A. Lewis In Branding, Coach Ernest Lewis, Communication, Continuous Improvement, Customer Service, Marketing Strategy

Creating a Simple Customer Journey

Creating a Simple Customer Journey One of the most effective marketing strategies a small business can make is creating a simple customer journey. A customer journey is the path a customer follows from first discovering your business to becoming a loyal long-term customer. When you…

Ernest A. Lewis In Coach Ernest Lewis, Continuous Improvement, Empowerment, High Performance, Leadership, Mindset

Build a Business Where People Step Up – The People Energy Problem

Build a Business Where People Step Up - The People Energy Problem Most businesses don’t have a strategy problem. They have a low-agency* low energy culture. When employees don’t believe their actions matter, they become passive and dependent. High-agency leadership builds belief through small, visible…

Lesley Herald In Coaching, Hiring, Lesley Herald, Managing Change, Team Building

The True Cost of Bad Hires – The Big Drain

The True Cost of Bad Hires - The Big Drain Bad hires cost far more than salary. They quietly drain productivity, morale, leadership time, and culture. The biggest risk is losing your top performers. Most bad hires stem from rushed or unclear hiring processes. Strong…

Ernest A. Lewis In Coach Ernest Lewis, Habits, High Performance, Mindset, Ownership, Self Leadership

No One Can Make You Run – Ownership is the Key

No One Can Make You Run - Ownership is the Key A marathon taught me a business truth I’ll never forget. Support and coaching help, but nobody can do the work for you. When mile 18 hits and you’re tired, doubting, and tempted to slow…