Customer Service

Very Often, Your Greatest Sales Superpower is Just Being Neighborly

By Ernest A. LewisBranding, Coach Ernest Lewis, Customer Service, Marketing Strategy, Sales

Sales isn’t just strategy and closing, it’s about connection. By being neighborly (smiling, listening, helping, remembering names), you build trust and likability that naturally lead to long-term, sustainable sales. People buy from people they like, and consistency in kindness keeps you top of mind. When…

September 16, 2025

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Marketing Strategy – How to Turn Your Customers into Raving Fans

By Ernest A. LewisBranding, Coach Ernest Lewis, Customer Service, High Performance, Marketing Strategy, Networking, Success

Customer satisfaction is good, but it’s not enough. Raving Fans are delighted customers who stay loyal, spend more, and bring their friends. Building them boosts ROI, lowers ad costs, and fuels organic growth. The formula: design an ideal experience, discover what customers want, and deliver…

September 3, 2025

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AI Prompts EA Lewis & Associates Business Coach

AI Prompts – Your New Secret Weapon for Small Business Success

By Ernest A. LewisAI, Coach Ernest Lewis, Continuous Improvement, Customer Service, High Performance, Leadership, Managing Change

AI isn’t just for tech giants. It’s a game-changer for small business owners too. By learning to write clear, detailed prompts, you can create content, draft emails, brainstorm strategies, and even improve customer service in minutes. The secret? The better the prompt, the better...

January 31, 2025

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Reputation Matters Branding Marketing Strategy EA Lewis & Associates

The Lifeblood of Your Business: Why Reputation Matters

By Ernest A. LewisBranding, Coach Ernest Lewis, Communication, Customer Service, Marketing Strategy, Networking, Sales, Success

Your reputation is your MVP. It works 24/7, shaping how people see your business before you ever meet them. A strong reputation builds trust, loyalty, and referrals. A weak one? It can undo even the best marketing. Protect it by owning mistakes, asking for feedback,...

January 12, 2025

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Asking for the Sale and the Law of Diminishing Returns

By Ernest A. LewisCoach Ernest Lewis, Customer Service, Emotional Intelligence, Habits, Marketing Strategy, Mindset, Sales

Asking for the sale more often and more pointedly is often the number one way to improve sales numbers. Many people don't do the ask for a variety of reasons such as not wanting to hear "no," not confident in their service offering, and even...

May 5, 2024

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Can You Pass the QR Code Quiz?

By Robin PiccioneBranding, Coach Robin Piccione, Communication, Customer Service, Marketing Strategy, Sales, Systems

Is a QR Code the right move for your marketing? Take The QR Code Quiz! We see them almost everywhere we go. A QR Code is a quick and convenient way to access a website or app from your mobile device. Many businesses use them...

November 16, 2023

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Very Often, Your Greatest Sales Superpower is Just Being Neighborly

Marketing Strategy – How to Turn Your Customers into Raving Fans

AI Prompts – Your New Secret Weapon for Small Business Success

The Lifeblood of Your Business: Why Reputation Matters

Asking for the Sale and the Law of Diminishing Returns

Can You Pass the QR Code Quiz?

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