Customer satisfaction is good, but it’s not enough. Raving Fans are delighted customers who stay loyal, spend more, and bring their friends. Building them boosts ROI, lowers ad costs, and fuels organic growth. The formula: design an ideal experience, discover what customers want, and deliver…
Great habits build great teams. By making habits small, emotional, fun, and consistent, leaders can shape a workplace where success happens naturally. From habit stacking to celebrating struggles, these seven habits help teams collaborate better, stay motivated, and create a culture where smart choices stick…
Running a small business is like riding a rollercoaster – it’s thrilling, scary, and you feel like you might throw up. It’s a paradox and a path for transformation.
