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The #1 Pain Point Crippling Small Businesses Today – Inflation (and How to Beat It Without Losing Your Sense of Humor)

By Coach Ernest Lewis, Continuous Improvement, Decision Making, High Performance, Inflation, Marketing Strategy

Inflation and How to Beat it! Rising costs and inflation are squeezing small-business margins. You can counter them by owning your numbers, adjusting prices with intention (tiers, index clauses, value bundles), focusing on the 20% that drive 80% of profit, buying smarter with a simple…

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Leadership Peaks and Troughs and How to Not Get Stuck

By Coach Ernest Lewis, Communication, Emotional Intelligence, Leadership, Mindset, Uncategorized

Leadership is a rollercoaster full of highs, lows, and twists. Small business owners can ride it with more steadiness by leaning on servant leadership (serving your team first) and emotional intelligence (EQ) (self-awareness, empathy, and resilience.) Together, these tools help you process challenges, build trust,…

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Very Often, Your Greatest Sales Superpower is Just Being Neighborly

By Branding, Coach Ernest Lewis, Customer Service, Marketing Strategy, Sales

Sales isn’t just strategy and closing, it’s about connection. By being neighborly (smiling, listening, helping, remembering names), you build trust and likability that naturally lead to long-term, sustainable sales. People buy from people they like, and consistency in kindness keeps you top of mind. When…

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Crushing Q4 Without Losing Your Mind – High Performance Business!

By Coach Ernest Lewis, Continuous Improvement, High Performance, Mindset, Strategic Planning, Success, Systems
Fall isn’t just about cozy sweaters and football, it’s your last big push before year-end. Smart business owners use Q4 to align offers with seasonal demand, set clear goals, rally their teams, and track progress. With a focused strategy, Fall can be your most profitable...
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